M365 Passkey Setup

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Create and save a passkey

You can use a passkey to sign in to your Microsoft personal or work/school account and many other websites, apps and services.

How do I sign in using a passkey?

To use a passkey to sign in, you first need to create and save the passkey to a device or a synced credential manager (such as Microsoft Password Manager). 

Once created, whenever you sign in, your device will prompt you to sign in with its secure method, for example, face, fingerprint, or PIN.

Select an option below to get started.

What to do if you're prompted "Create a passkey to sign in?"

If you see a pop-up when you sign in asking to create or save a passkey, follow the steps to create and save the passkey.

If you don't receive a prompt, you can also manually create and save a passkey by following the steps below. This is highly recommended.

How to create and save a passkey for your Microsoft work/school account

Note: You can only create a passkey for your work/school account if supported by your organization, and your organization may limit which options you can use. Contact your organization's IT Admin for more details.

To create a passkey for your Microsoft work or school account, follow these steps on the device where you'd like to create a passkey:

  1. Sign in to your work or school account Security info page at https://mysignins.microsoft.com/security-info  Sign in

  2. Choose Add sign-in method.

    Security info page with Add sign-method button highlighted

  3. Select Passkey in Microsoft Authenticator (to use Microsoft Authenticator installed on your mobile device) or Passkey (to use another device or a password manager, see below).

    Sign-in method screen with the Passkey in Microsoft Authenticator and Passkey options highlighted.

  4. Follow the instructions on your device.

  5. Select Continue or Create to store the passkey in the suggested location or select Change or Save another way to see alternative save location options. 

    Dialog box offering the user to save their passkey

    Dialog showing Google Chrome offering to save your Microsoft account passkey

  1. Passkey saving options include:

    1. Password Manager: You can save a passkey to Microsoft Password Manager or another password manager service, like iCloud Keychain, Google Password Manager, or 1Password.

    2. iPhone, iPad or Android device: The passkey is saved to a phone or tablet.

      Notes: 

      • This option requires you to scan a QR code using your mobile device's camera (tap Use passkey when shown) or the QR scan button 

        Button icon for scan QR code in Microsoft Authenticator in Microsoft Authenticator (or similar) installed on your phone or tablet. 

      • Saving passkeys to a phone or tablet may also require Bluetooth pairing for verification.

    3. Security key: The passkey is saved to a physical security key.

    4. Windows device / Windows Hello: The passkey is saved locally to your Windows device using Windows Hello.

  2. Complete the passkey save process at the chosen location. The process varies based on your selection and might require you to provide an unlock gesture, such as facial recognition, fingerprint, or PIN.

Details

Details

Article ID: 20906
Created
Tue 6/23/26 2:58 PM
Modified
Fri 9/18/26 11:11 AM