Body
Overview
The end user has successfully verified that the computer is operational and displaying correctly on the bunker monitor. However, the issue at hand is that the projector is not projecting the expected image.
Issue
There are several potential issues related to this setup:
- The projector may be on the incorrect source.
- The projector's bulb might be faulty and require replacement.
- There could be a power issue affecting the computer or projector.
Troubleshooting
To address the aforementioned issues, follow these troubleshooting steps:
-
Projector Source Check: Use the remote control to press the "source search" button on the projector and verify if it switches to display the computer's output.
-
Bulb Replacement: If the source is correct but there is no display, the issue could be related to the bulb. If it's dim or not working, it may need to be replaced. Please submit a ticket to have a technician come out to check and replace the bulb.
-
Power Issue Diagnosis: To address power-related concerns, pay close attention to the power indicator light on the projector or any blinking error lights. If necessary, submit a ticket to have a technician come to troubleshoot power-related issues.
Additional Information