When would this service be used?
This service is for when you aren't finding a match in the Creative Services service catalog. It will allow you to create a generic ticket.
What information is needed for this type of service?
As with all Creative Services requests, make sure to include all the assets (text, images or image descriptions, dimensions, et cetera) and information to complete the ticket.
NOTE: Tickets submitted without all assets and information needed to complete the ticket will not be active and WILL NOT move into production.
What is the expected delivery time on this service?
If all assets and information are included with the ticket, a Creative Services ticket has an anticipated turnaround time of four weeks.