Search21 Results

Services or Offerings?
Login or Password Assistance (MFA/SSPR)
  1. Services
  2. Accounts and Access
This service is utilized for requesting assistance with account access.
Computer/Printer/Device Troubleshoot Request
  1. Services
  2. Computer, Device, and Printing Support
This is to request troubleshooting assistance with Daytona State College issued desktops, laptops, printers, or other devices within your office, classroom, or lab.
Email Troubleshooting
  1. Services
  2. Email
This service is for troubleshooting Email/Outlook issues such as emails being blocked, returned, missing attachments, or other delivery issues.

Note: not for Phishing Emails please use the following article for reporting phishing emails:
https://services.daytonastate.edu/TDClient/86/P...
Facilities Urgent Response
  1. Services
  2. Facilities Services
Use this service for storm and rain leaks inside of buildings, broken water pipes, exposed live electrical wires, bio-hazard spills, people stuck in elevators, or any other Facilities matter requiring an urgent response.
Residence Hall Service Request
  1. Services
  2. Facilities Services
This service is used by students living in the Residence Hall in order to request services including: Bed Adjustments, Plumbing Issues, Electrical Issues, Maintenance Issues, Custodial Issues, and other Facilities Related incidents that may occur.
Where do I go to login to my Falcon Online courses?
  1. Services
  2. Student Self-Service
Where do I go to login to my Falcon Online courses?
Wi-Fi and Wired Network Support and Services
  1. Services
  2. Wi-Fi and Network
This service represents all topics involving the college network, its cabling, and networking hardware and support.
Generic Service Request
  1. Services
  2. Service Request
To request new technology or services not covered by other services. This is not for reporting a device issue, if you are currently experiencing a device issue please submit a ticket under the Computer, Device, and Printing Support category.
Falcon Self-Service Portal - Technical Issue
  1. Services
  2. Student Self-Service
Report technical issues that you are having on the Falcon Self-Service Portal.
Falcon Online Student Course Assistant
  1. Services
  2. Student Self-Service
Students who have an issue or question regarding their Falcon Online course shell should submit a request for assistance.
Falcon Online Faculty Request
  1. Services
  2. Falcon Online for Faculty/Staff
Faculty and staff who do not see a service listed, please use this service request for any inquiries or requests you may have.
Custom IT Service Request
  1. Services
  2. Accounts and Access
Custom Service Request: Our tailored solution to address your unique needs. Submit your request for personalized assistance and let us create a solution that fits you perfectly.
Login/Password/MFA Assistance
  1. Services
  2. Accounts and Access
  3. Login or Password Assistance (MFA/SSPR)
This service is used to assist users with enrolling into our Self-Service Password Reset system, Multi-Factor Authenticator service, and changing their password.
Custom Service Request
  1. Services
  2. Wi-Fi and Network
  3. Wi-Fi and Wired Network Support and Services
Submit Service Request
  1. Services
  2. Service Request
  3. Generic Service Request
Used to request technology not expressively listed or available in the Service Catalog.