When would this service be used?
This service comes into play when what you're seeking isn't readily available in our service catalog.
What type of options are available for this service?
Given that this is a custom request, the options are flexible, catering to a wide range of IT support needs.
What information is needed for this type of service?
To proceed with this service, the IT Department will require a comprehensive description of your request, along with your Name, Employee ID number, contact phone number, and your office and building location.
What is the expected delivery time on this service?
The expected delivery time for requests varies depending on the specific type of request being submitted.
What costs are involved with this type of service?
While the majority of requests are provided free of charge, please note that certain requests may incur costs, which will be determined on a case-by-case basis.