Service ⭐
This service would be chosen when the type of support needed does not seem to match any of the pre-defined service offerings.
Options 📋
The following options for this service include but are not limited to:
- Anything that you can't find a service for that requires IT assistance.
Required Information 📝
The type of information needed for this service can very based on your request but can typically include the following:
- The campus, building, and room or area where the service will be performed.
- The type of network connection you may want or you may have an issue with, either wired or wireless.
- For adding network cable connections and wall jacks, have a number of wall jacks in mind to meet your needs
- For wireless access points, know if the area would be considered indoor or outdoor.
Expected Delivery Time 🕑
4 hours for response and up to 24 hours for connection troubleshooting. Cable replacement or installations typically take up to 30 days and depend on the availability of materials and installer scheduling. Wireless access point purchases, with current logistics and supply chain problems may experience long lead times for delivery of items.
Cost 💲
For most support conditions, there are no costs. When physical cable needs to be replaced or added, there may be a cost involved. This cost will vary depending on the number of cables, the distance to the nearest network closet, and any physical conditions which may need to be taken into consideration.