When would this service be used?
This service offering is for the revision/modification of existing digital ads.
What information is needed for this type of service?
As with all Creative Services requests, you need to make sure to include all the assets (text, images or image descriptions, dimensions, et cetera) and information to complete the ticket.
For revisions, we ideally need the ad's original ticket number which is formatted like this:
225897R_001 1/23.
If that is not available, we need a digital copy/scan/photo of the existing digital ad.
NOTE: Tickets submitted without all assets and information needed to complete the ticket will not be active and WILL NOT move into production.
What is the expected delivery time on this service?
If all assets and information are included with the ticket, a Creative Services ticket has an anticipated turnaround time of four weeks.